Hotel-Spider
Hotel-Spider Web Booking Engine product logo

Web Booking Engine

Get more margin, more control, and more guests who are truly yours.

Every OTA booking costs you 15 to 25 percent of the rate and the guest's contact details. Hotel-Spider's booking engine keeps both where they belong, with you. It is commission-free, fully branded, and turns your website into a live commercial platform within days.

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  • 5,000+ hotels worldwide
  • 20 years in hotel distribution
  • 32+ languages
  • 24/7 expert support

Hotel Ludwigshof

We knew we were getting good traffic to our website, but too many guests were still booking through OTAs. Since adding the Hotel-Spider Booking Engine, the whole booking experience feels much smoother and we're seeing noticeably more guests book with us directly.

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direct bookings
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booking conversion
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OTA commission costs

Results after 6 months

The Mango Grove Retreat

A lot of our guests come from abroad, so making it easy for them to book directly was really important to us. With Hotel-Spider, they can book in their own language and see everything clearly from the start. We've definitely noticed more international guests booking through our website!

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international direct bookings
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website conversion
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direct revenue

Results after 6 months

Results like these begin with a free 20 minute demo. Book yours and see what your website can really do.

Your toughest competitor is not the hotel next door.

OTAs play an important role in your distribution strategy. But when a guest lands on your website, that interest is already yours, and your site should give them every reason to complete the booking right there. Hotel-Spider turns that moment into a smooth, commission-free reservation.

Couple checking in with a receptionist at a modern hotel front desk

Commission on a €200 booking

Via an OTA€30 to €50

Direct€0

Guest data and email address

Via an OTAHeld by the OTA

DirectYours

Rate and offer control

Via an OTAOTA rules apply

DirectYou decide

Repeat stays and loyalty

Via an OTAHard to build

DirectDirect relationship

See how it works on your own website. Book a free walkthrough.

You get four things back the day you switch on direct.

  • Keep more of every booking.

    Every direct reservation arrives commission-free, so what your guest pays is what your hotel keeps.

  • Take back control.

    You set your own rates, offers and booking conditions in real time, without waiting on anyone else's platform.

  • Know your guests.

    The guest relationship is yours from the very first click, and that is how one stay becomes many.

  • Grow every reservation.

    Breakfast, upgrades, transfers and extras sell naturally inside the booking flow, right when guests are happiest to say yes.

See what these four add up to for your property. Book a free demo.

Front desk team welcoming arriving guests beside a screen showing the Hotel-Spider booking view

Your website is already your best-performing channel.

Give it a booking experience that closes the guest instead of sending them looking elsewhere.

Every tool a modern hotel needs to increase direct bookings is already built in.

A web booking engine only earns its place if it converts. Every feature below exists for one reason: turning the visitor on your website into a confirmed reservation.

  • Turn interest into bookings.

    A fast, mobile-friendly booking experience removes every point of friction between looking and booking.

  • Give guests a reason to book direct.

    Packages, promo codes and exclusive direct offers make your own website the smartest place to book.

  • Bring potential guests back.

    Automated recovery messages return abandoned bookings to your confirmation page instead of a competitor's.

  • Sell beyond the room.

    Extras and services become additional revenue while the guest is still completing the booking.

  • 32+ languages
  • Multiple currencies
  • Metasearch connectivity
  • Automated payments
  • AI image optimisation

Every feature is easier to show than to describe. See it in action.

One booking engine adapts to every kind of hotel.

  • 01

    Independent hotels keep their brand front and centre and turn more of their website traffic into direct revenue.

  • 02

    Hotel groups manage every property centrally while guests enjoy one seamless booking journey across the portfolio.

  • 03

    Resorts and aparthotels sell packages, extras, seasonal offers and flexible stays exactly the way they operate.

Two guests with luggage checking in at a hotel reception desk

Wherever your guests come from, the direct channel gives you the same two things. More margin. More control.

Hotel-Spider is built in Switzerland and trusted by hoteliers worldwide.

Hotel-Spider brings two decades of excellence in hotel distribution, trusted by 5,000+ properties worldwide. The platform is PCI DSS and GDPR compliant, connected to 500+ channels and leading PMS partners, and backed by payment infrastructure that has processed over $5.2 billion at 99.9% uptime. Behind it sits something rarer than any feature: 24/7 support from real people who know hotels.

  • PCI DSS & GDPR

    compliant platform

  • 500+ channels

    and leading PMS partners

  • $5.2 billion

    processed at 99.9% uptime

  • 24/7 support

    from people who know hotels

Concierge handling a secure guest payment on the Hotel-Spider dashboard at the hotel desk
Relaxed hotelier leaning back at her laptop in a sunlit hotel lounge

“Direct bookings are the only channel where the margin, the data and the guest relationship all stay with your hotel.”

Why hoteliers move direct

One hotel platform. Connected solutions.

The Web Booking Engine plugs straight into the rest of Hotel-Spider. One place for rates, channels, payments and your PMS.

Hotel receptionist using a tablet behind the front desk of a design hotel
  • Hotel-Spider Web Booking Engine product logo

    Web Booking Engine

    Commission-free direct bookings from your own website.

  • Hotel-Spider Channel Manager product logo

    Channel Manager

    Rates and availability in sync across 500+ channels.

  • Hotel-Spider Payment Services product logo

    Payment Services

    Deposits and payments collected securely, without chasing.

  • Hotel-Spider PMS Connection product logo

    PMS Connection

    Two-way sync with your property management system.

  • Hotel-Spider GDS Connection product logo

    GDS Connection

    Reach corporate and travel agent demand worldwide.

  • Hotel-Spider Meta Search connection product logo

    Meta Search

    Show your direct rates on Google, trivago and more.

Frequently Asked Questions

The Next Booking Should Be Yours.

You already bring travellers to your website. Now turn more of them into direct, commission-free bookings. Book a free demo and see exactly what your direct channel can deliver.

Start Your Free Trial

5,000+ hotels worldwide grow their commission-free direct bookings on Hotel-Spider's Swiss-built platform.

Hotel owner standing confidently in the lobby of his property